Implementing Cisco Advanced Call Control & Mobility Services

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM 300-815) exam is part of the CCNP Collaboration certification track and validates your ability to configure and troubleshoot advanced call control features, mobility services, and complex dial plans in enterprise collaboration environments. This certification is ideal for professionals who want to deepen their expertise in managing Cisco Unified Communications solutions for large and distributed networks.

This course provides complete coverage of the CLACCM exam blueprint and equips you with the knowledge and hands-on skills to implement advanced collaboration features. Through structured modules and real-world examples, you will gain confidence in supporting scalable, secure, and resilient collaboration infrastructures.

Key topics include:

• Cisco Unified Communications Manager (CUCM) Call Control – advanced dial plan design, route patterns, and digit manipulation.

• Call Admission Control and Bandwidth Management – ensuring call quality across enterprise networks.

• Mobility Features – extension mobility, device mobility, and mobile remote access.

• Signaling and Protocols – SIP, H.323, MGCP, and intercluster trunks.

• Media Resources and Conferencing – transcoders, MTPs, and conferencing solutions.

• Troubleshooting Collaboration Environments – tools, logs, and best practices for resolution.

This course is ideal for collaboration engineers, system administrators, and IT professionals preparing for the Cisco CLACCM 300-815 exam or looking to master advanced call control and mobility services.

By completing this course, you will be prepared to implement advanced collaboration features that improve communication efficiency and reliability while advancing your career in Cisco collaboration technologies.