Executive Certificate in Sales Management

Course provided by MTF Institute of Management, Technology and Finance

MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.

MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.

MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.

MTF is present in 208 countries and has been chosen by more than 450 000 students.

Course Author:

Alex Amoroso is a seasoned professional with a rich background in academia and industry, specializing in research methodologies, strategy formulation, and product development. With a Doctorate Degree from the School of Social Sciences and Politics in Lisbon, Portugal, where she was awarded distinction and honour for her exemplary research, Alex Amoroso brings a wealth of knowledge and expertise to the table.

In addition to her doctoral studies, Ms. Amoroso has served as an invited teacher, delivering courses on to wide range of students from undergraduate level to business students of professional and executives courses. Currently, at EIMT in Zurich, Switzerland, she lectures for doctoral students, offering advanced instruction in research design and methodologies, and in MTF Institute Ms. Amoroso is leading Product Development academical domain.

In synergy between academical and business experience, Ms. Amoroso achieved high results in business career, leading R&D activities, product development, strategic development, market analysis activities in wide range of companies. She implemented the best market practices in industries from Banking and Finance, to PropTech, Consulting and Research, and Innovative Startups.

Alex Amoroso's extensive scientific production includes numerous published articles in reputable journals, as well as oral presentations and posters at international conferences. Her research findings have been presented at esteemed institutions such as the School of Political and Social Sciences and the Stressed Out Conference at UCL, among others.

With a passion for interdisciplinary collaboration and a commitment to driving positive change, Alex Amoroso is dedicated to empowering learners and professionals for usage of cutting edge methodologies for achieving of excellence in global business world.

Overview of Sales Management Principles

Sales management involves planning, coordinating, directing, and controlling sales activities to achieve

organisational goals. It covers setting sales targets, designing strategies, managing teams, and evaluating performance.

Key principles include effective communication, strategic planning, relationship building, customer focus, and continuous improvement.

Importance of Data Analysis in Sales Management

Data analysis is crucial for strategic decision-making and improving sales performance.

It involves gathering, interpreting, and using data to identify trends and insights.

Data analysis helps track KPIs, evaluate strategies, and make data-driven decisions for better sales outcomes.

Sales management is the process of leading, motivating, and guiding a sales team to achieve an organization's sales objectives. It involves various activities, including:

• Setting sales targets and goals: Defining clear and measurable objectives for the sales team to achieve.

• Developing sales strategies: Creating plans and tactics to reach target customers and generate sales.

• Recruiting and training sales personnel: Hiring and developing a skilled and motivated sales force.

• Managing and coaching sales teams: Providing guidance, support, and feedback to improve sales performance.

• Monitoring and analyzing sales data: Tracking key metrics and using data-driven insights to optimize sales efforts.

• Building and maintaining customer relationships: Developing strong connections with customers to drive loyalty and repeat business.

Importance of learning sales management for companies:

• Increased revenue and profitability: Effective sales management leads to higher sales and improved financial performance.

• Competitive advantage: Well-trained sales teams can outperform competitors and gain market share.

• Improved customer satisfaction: A focus on customer needs and relationship building enhances customer experience and satisfaction.

• Enhanced operational efficiency: Optimized sales processes and strategies streamline operations and reduce costs.

• Adaptability to changing markets: Sales management skills help companies respond to market trends and stay ahead of the curve.

Importance of learning sales management for building a career as a manager:

• Leadership development: Sales management provides valuable experience in leading and motivating teams.

• Strategic thinking: Managers learn to develop and implement sales strategies that drive business growth.

• Problem-solving skills: They gain expertise in identifying and resolving challenges in the sales process.

• Communication and interpersonal skills: Effective communication is essential for managing relationships with customers and team members.

• Data analysis and decision-making: Sales managers learn to use data to make informed decisions and optimize sales performance.

• Career advancement opportunities: A strong background in sales management opens doors to higher-level management positions.

In summary, sales management is a crucial function that drives business success. Learning sales management equips companies with the skills and knowledge to achieve their sales goals, while also providing individuals with the foundation for a successful career in management.